Customer Comments
Neil & his colleagues came to my rescue. My solar velux would not open after being closed all winter. He not only sorted that but found some exterior tiles we're stopping it closing fully, so dealt with that as well. Then they gave the window a full service. It is like new!! As a woman her own having tradesmen in ...
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Debbie Allen-Miles
Bicester, Oxfordshire
Our new Velux windows were installed expertly by Neil Hessian and his two members of staff. It was done quickly and with the minimum of inconvenience to us. They left the two rooms very clean and it is a joy to have three windows that we can now open and close properly. The original windows served us well, but they ...
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Roger Knight
Oxford
Having been told by Velux, it would be impossible to repair our 25 year old Velux windows as there were more spares ANYWHERE!!! Enter Hessian Cole who completely stripped the units to the frame, replaced ALL broken parts, completely serviced and cleaned the windows and left them looking like the day they were installed. Polite, professional, punctual. We are delighted. Malcolm ...
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Malcolm Laird
Wallingford
Windows look great. Their knowledge and expertise were great when trying to pick windows. Very tidy. Competitive price.
Becci Heginbotham
Gloucester
I had a double velux window installed with this company in July/August 2025. Neil and team were some of the best tradespeople I have ever worked with in terms of depth of technical knowledge and customer service (e.g. being on time, answering email requests, on-site advice and tidying up site afterwards). I would have absolutely no hesitation to recommend ...
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Daniel Burke
Oxford
We are very pleased with the new Velux installed by Neil and his team last week. Their work is excellent and from the moment they arrived to completion of the installation it was obvious to us they took a lot of pride in their work. They were very careful in our home, covering the floors and cleaning up thoroughly after ...
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Graham Larkins
Oxford
Neil and his team did a fantastic job replacing three old Velux windows in our house. They were very friendly, helpfully answered all of my questions, and left the spaces in which they had worked looking very neat and tidy after thoroughly vacuuming. We are extremely impressed with the quality of the work they did. We would highly recommend them ...
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Pete Jordan
Oxford
We have been absolutely delighted by the work of Neil and his team at Hessian Cole. They serviced three of our Velux windows and replaced the glass in one where condensation had got in. And amazing difference! Throughout they have been courteous and professional. Everything was covered with sheeting and they hoovered up after themselves so diligently they left it ...
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Elizabeth Paris
Oxford
Neil and his team are great. Booking in was easy, and they did a great job. They were respectful of the house and kept everything very clean, and our Velux windows look new again. Highly recommend.
Sean Manning
Oxford
I highly recommend Hessian Cole! They installed a small window in my very dark lounge and completely transformed the space. The guys were friendly, arrived on time, efficient, knowledgeable, and tidied up beautifully afterwards. I would 100% choose them again. If they take a little time to get in touch — don't give...
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Coral Perfitt
Milcombe, Banbury
Excellent service, I thought they would just take a look and advise but they fixed the window there and then. My son said they were very quick and efficient and not trying to upsell, which is often a worry. Will definitely use again!
Zoe Moore
Duns Tew, Oxfordshire
This is the second time I have used HessianCole. I was pleased the first time which is why they were my preferred choice this time. This time the work was replacing depleted batteries on my Solar Velux windows (fitted several years ago by HessianCole). Once parts had arrived, work was done quickly. Friendly service - clean & tidy after work ...
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Brian G
Banbury, Oxfordshire
Having telephoned Hessian Cole about a minor problem with our two Velux Windows, Neil responded promptly and was able to do the job immediately, as he happened to be in our area. He worked very efficiently (with two colleagues) and gave the windows a complete overhaul, removing and replacing them. They completed the job in an hour, in a professional ...
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John Wright
Cheltenham
Amazing craftsmanship. My 25 year old Velux window looks like new. A very professional yet friendly service.
Kasia Benda
Oxford
I am delighted with the new wight Velux replacement windows installed by HessianCole. The team arrived promptly and worked solidly until the job was completed. I would recommend HessianCole to anyone wanting Velux windows.
Alan Wheable
Brackley, Northamptonshire
Excellent service! Kitchen windows were replaced by Neil and his team. The place was left tidy after the work was finished. Would highly recommend this company.
Amin Rahemtulla
Oxford
We were lead to believe by various roofers that a new roof was required due to leaks but ...thankfully Velux suggested a visit from one of their experts namely Hessian Cole..Upon inspection Neil stated that he would service our 3 Velux windows which would solve the problem and was 100% sure that a new roof was not required. A few days ...
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Ken Thorpe
Wheatley, Oxfordshire
Excellent service at short notice. The team removed, cleaned and repaired our velux window, which was leaking, at a fair price and left the house spotless. Highly recommended.
Mark Flory
Witney, Oxfordshire
Excellent team lead by Neil. Confirmed our installation date and turned up as expected. Made sure all our carpets were covered with blankets and tidied up and vacuumed everything before they left. Installation of our two replacement velux windows went without a hitch and very pleased with the result!
Robert Della-Sala
Princes Risborough
My new Velux Roof Windows were replaced by HassianCole quickly without any mess and I am more than pleased with the results. Neil's team was very professional with their work and very polite throughout the whole instalment process. My new Solar Blinds were fitted a few days later and I made the right choice selecting this type of blinds, saves ...
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Roy Thomas
Bicester, Oxfordshire
HessianCole serviced and fixed my leaking velux windows and did an excellent job. They were highly professional, leaving the working area clean and tidy and were thoroughly pleasant to deal with. I would highly recommend them.
Joanne Keenan
Oxford
Great company, knowledgeable, very tidy, punctual and now have 2 replacement Velux windows fitted perfectly.
Michael Hartshorne
Hook Norton, Oxfordshire
Neil and team were great and provided a very professional service. Really happy with the new window.
Matt Boult
Witney, Oxfordshire
Pleasant to deal with. Conscientious workers. Did a good job.
Weston on the Green Parish Council
Bicester, Oxfordshire
I was thoroughly delighted with the work done by Neil and Darren. They were quick, friendly and efficient. They worked steadily through the day, and left the site clean and tidy. They explained clearly the operation of the windows and assured me that I could contact them if I had any queries following their visit -- which I didn''t. I ...
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Jon Crowley
Abingdon, Oxfordshire
HessianCole are an honest reliable building firm offering high quality value for money fitment of Velux windows and blinds. I would recommend their service without hesitation. From first contact which was by recommendation they provided a comprehensive detailed quotation very quickly and scheduled the installation date. They turned up and installed the window on the given day efficiently and with ...
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Ralph Young
Swindon, Wiltshire
The work carried out was what I expected. It was not an easy job as it was a tight space and also when retiling it was pouring with rain so not a nice day to be doing the work.
Marie Meaden
Turweston, Bucks
Neil fitted two Velux windows on an attic room for us, worked very methodically and with precision. Would recommend him any time to other purchases, knows his job and works with confidence. Very happy with the end results.
Jenny & John Storey
Witney, Oxon
Clear advice, professional service and very tidy job. Would recommend to others without hesitation.
Gary Male
Abingdon, Oxon
Looking to replace old leaking Velux. Found Hessian Cole through the Velux website. Able to communicate through email and photos. I was given a detailed quote with various options to choose. Answered queries. Once agreed was given a date for work to start. Neil and Darren completed work in timescale to a very good standard. All inside surfaces were covered ...
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Carol King
Wantage, Oxon
"Hessian Cole Building Services were just brilliant. They provided a very professional quote after visiting the site and kept to the schedule agreed.
They worked fast whilst paying a lot of attention to detail. They left the house clean after finishing the job and went to the extent of covering all areas they needed to get ...
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They worked fast whilst paying a lot of attention to detail. They left the house clean after finishing the job and went to the extent of covering all areas they needed to get ...
Zane Daniels
Milton Keynes, Bucks
"Very pleased with the replacement window. Neil and Darren are hardworking, professional and friendly. There was a small manufacturing fault with the window which was dealt with very promptly. I ...
Julie Best
Milton Keynes, Bucks
"They were very friendly explaining all that was involved with the replacements. Fitted the blinds and full explanations of all the windows functions as new windows slightly different than the old ones. Very tidy and cleaned all surfaces after completion and removed all old used materials. Would definitely use this company again for any velux windows replacements or repairs."
Julie Webb
Oxford
"We are very pleased with the light and overall improvement! They were extremely tidy, even considering how sooty our loft is. Would definitely recommend."
Claire Roome
Thame
"We are 100% satisfied with the installation. The team turned up on time, were friendly, helpful and cleared up after themselves. We were happy with the price and the level of service and would have no hesitation about using them again."
M Huggett
Oxford
"A friendly, polite and expert team who know precisely what they are doing. Hessian Cole will certainly get a call next time I have a Velux problem - great service"
Gordon Rogers
Long Crendon
"How refreshing a trades person who turns up on the day we expected them. Great job, lovely and tidy and completed the job quicker than expected. Would highly recommend and great to have found someone who exceeded my expectations."
David Weeks
Vantage
Commercial Customers
We have experience working for many commercial customers as well as our domestic installations.
These include schools, colleges, charities and business clients.
Below is an example of some our commercial clients.
Contact HessianCole
HessianCole Building Services – The VELUX Specialists | 33 Villiers Road – Bicester – Oxfordshire – OX26 2BD
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