Looking for instructions for your VELUX remote control? Click the corresponding link for the VELUX remote control you have, to view user instructions.
News
What is the guarantee/warranty on VELUX windows?
The VELUX Company have produced roof windows for over 80 years and constant research and subsequent improvement has placed them miles ahead of any competition.
What is the minimum pitch for VELUX windows?
Standard pitched roof VELUX windows can be installed as low as 15 degrees and we do not recommend going lower than this.
VELUX Conservation or Heritage?
VELUX now have 2 offerings when it comes to windows for period properties.
Replace VELUX Integra solar window battery
With VELUX not offering a replacement battery for all solar window motors produced after 2014, it has meant the whole motor/battery assembly needs to be replaced.
Using a pole to operate VELUX windows
VELUX products are the best on the market with one exception, the telescopic pole available to operate out of reach windows.
How does the VELUX rain sensor work?
VELUX windows with remote control operation always include a rain sensor but depending on whether these are Electric or Solar powered the rain sensor works in different ways.
How to put your Top Hung VELUX window into centre pivot orientation
We find many people are not aware that their Top Hung VELUX windows can still be rotated 180 degrees for cleaning of the exterior pane. This is simply done by opening the bottom handle and then also opening the top ventilation bar.
What colour are VELUX windows on the outside?
It may sound simple, but in our experience, many customers are not too clear on what colour a VELUX window is externally. A standard VELUX window is grey and the VELUX Conservation windows have a black exterior.
Is your VELUX window an Electric Integra model, or has it been converted?
If you have remote operated VELUX windows and you cannot see solar panels fixed to the top of the window you have an electric window, but when adding blinds its important to know if you have a factory fitted electric window or if the electric conversion has been added during or prior to installation.
How old is my VELUX window?
Replacing 250+ VELUX windows/skylights a year we are still surprised at the age of some windows that we replace that are still functioning as designed even if they no longer meet our ever increasing need for sound and heat insulation. This chart shows standard sizes of VELUX pitched roof windows along with their previous codes.
Which is best? Solar vs Electric VELUX Integra
Upgrading an existing VELUX window or contemplating new or replacement VELUX windows its important to understand the benefits of both Solar or Electric remote operation models.
Contact HessianCole
HessianCole Building Services – The VELUX Specialists | 33 Villiers Road – Bicester – Oxfordshire – OX26 2BD
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